Faq about PointPay and Crypto. How to buy Bitcoin | Ethereum, etc.

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FAQ Content
General Information
What is
PointPay ecosystem
When did ICO end?
Current asset list - coins, tokens, networks
Fees & Limits
KYC / AML / Regulatory requests
Settings
Enable 2FA verification via Google Authenticator app
PointPay app - description
Roadmap
How to
Where is my crypto?
What are the benefits of PXP?
I sent my PXP to Binance, Coinbase, Crypto.com but it did not arrive. What can I do?
I lost my phone and can't disable the 2FA via app, what can I do?
I used the wrong network to send my cryptocurrency, is it lost?
My four digit pin is lost/incorrect, what can I do? (APP)
Why is PointPay Exchange centralized rather than decentralized?
How can I secure my account on PointPay Crypto Exchange?
How can I send funds to another user registered in PointPay Blockchain CryptoBank?
How is interest accrued on deposits for PointPay token (PXP)?
Are internal transactions in the PointPay ecosystem off-chain?
How can I change my email address?
I forgot my password. How can I recover it?
What network should I use if I want to transfer ETH and its coins (USDT, USDC, ChainLink, DAI, XAUt)?
What shall I do if I have not found my question in this list?
Are there any country based restrictions?
What is the price of PXP tokens?
Is compulsory KYC verification required?
Do I have an opportunity to chat with other traders on PointPay Crypto exchange?
What is a newsletter and why is it better to subscribe to it?
PointPay has several products: Crypto Exchange, CryptoBank, Crypto Wallet, Payment System, Token sale platform. Do I need to sign up with each product to get started?
PointPay Wallet
What is
Wallet asset list
What is a PointPay token (PXP)?
How to
What is wrong with my transaction?
Why is the amount in PXP lower in EUR than in USD?
How to add PXP contract to MetaMask (MyEtherWallet)?
Where can I find my private key?
I bought PXP but now I want to sell it and get my cryptocurrency back. What can I do?
My wallet/cryptobank address is still generating, why?
PointPay CryptoBank
What is
What is a PointPay Blockchain CryptoBank?
What is the difference between checking and savings accounts in PointPay Blockchain CryptoBank?
What operations can be performed with Checking and Savings accounts in the PointPay Blockchain CryptoBank?
What is a minimum deposit in PointPay Blockchain CryptoBank?
PointPay crypto debit card
What is PointPay crypto debit card?
Where is PointPay Crypto Debit Card available?
Where can I order PointPay Crypto Debit Visa Card?
How much does it cost to order PointPay crypto debit card?
Fees and limits
CryptoLoan
What kind of the requirements are needed to take out a cryptoloan from PointPay?
Since credit history is not required, how would credit repayment be guaranteed?
What cryptocurrencies can one leave as a cryptocollateral?
What is Loan-to-Value (LTV)?
What is the percentage of daily cryptoloan interest rate and are there any discounts for PointPay token holders (PXP)?
What is the duration of the cryptoloan term?
How long does it take to receive a cryptoloan from PointPay CryptoBank?
If I get a cryptoloan from PointPay, which account will get credited in PointPay cryptobank: Checking or Savings?
How is the interest calculated?
How is the cryptoloan repayment schedule organized?
What is the amount of each payment in the repayment schedule?
Are there any penalties if I missed the payment according to the cryptoloan repayment schedule?
What PointPay CryptoBank account (Checking or Savings) can be used to leave a cryptocollateral while taking out a cryptoloan?
If the cryptoloan is received by the customer, does the customer have access to the cryptoloan cryptocollateral?
What are the cases for the customer cryptocollateral to be fully liquidated?
How can I add the cryptocollateral to the cryptoloan to prevent its full liquidation?
How can I return my cryptocollateral back?
Can I make full early repayment for the cryptoloan without any penalties?
How does full early cryptoloan repayment option work?
What are the cases when the full early repayment option is not available?
What LTV level can be considered as safe?
What happens if Loan-to-Value (LTV) is too high?
What is a margin call LTV?
What is the liquidation LTV rate?
PointPay me
Invoices
Asset list
Staking
How to
How to earn daily interest?
How can I send cryptocurrency from an external wallet/exchange to my PointPay CryptoBank account?
How to take a cryptoloan?
Are my funds blocked at PointPay CryptoBank?
Deposit yields (interest rates) and interest accrual in the PointPay Blockchain CryptoBank. How does it work?
What are the withdrawal and deposit fees? (CryptoBank)
PointPay Exchange
What is
Classic exchange
What are the fees for takers and makers?
Quick exchange
What is a market order?
What is a stop-limit order?
What is a limit order?
Apply for listing
Crypto School
Exchange asset list
What is the system fee when depositing cryptocurrency funds to PointPay Crypto Exchange?
Referral program
How to
How to place buy/sell orders?
How to cancel a Buy or Sell order?
How to start trading on PointPay Crypto Exchange?
How long does it take to transfer funds when transferring them from third-party wallets to my wallet accounts in PointPay Crypto Exchange?
Is it possible to configure the location of trading blocks on the PointPay Crypto Exchange for myself?
Can I see my order history one PointPay Crypto Exchange?
How to move funds from exchange to cryptobank or wallet?
Is it secure to use PointPay Crypto Exchange?
What should I do if I want to trade cryptocurrency, but I can’t understand the principles of operation in market, limit, and stop-limit orders?
Who are the Makers and Takers on the PointPay Crypto Exchange?
What is 25%, 50%, 75% and 100% in the form of buying and selling cryptocurrency?
How to sell cryptocurrency on PointPay Crypto Exchange and withdraw funds to a bank card?
Where can I see the information on operations related to depositing funds and withdrawing funds from PointPay crypto exchange?
How long does it take to withdraw funds from PointPay Crypto Exchange to third-party cryptocurrency wallets?
How does the referral program work on PointPay Crypto Exchange?
Where can I get my referral link and see the number of my referrals?
How often is the statistics on referral revenue commissions and new referral regulations updated?
What cryptocurrencies are referral revenue commissions paid out?
Will I earn referral revenue commission if my referrals use the function of Quick Exchange of cryptocurrency?
What time does the PointPay Crypto Exchange use?
Payment System
How to buy Bitcoin?
How to buy Ethereum?
Buy Crypto (Payment System, fiat providers)
FAQ Content
General Information
What is
  1. PointPay ecosystem
  2. When did ICO end?
  3. Current asset list - coins, tokens, networks
  4. Fees & Limits
  5. KYC / AML / Regulatory requests
  6. Settings
    1. Enable 2FA verification via Google Authenticator app
  7. PointPay app - description
  8. Roadmap
How to
  1. Where is my crypto?
  2. What are the benefits of PXP?
  3. I sent my PXP to Binance, Coinbase, Crypto.com but it did not arrive. What can I do?
  4. I lost my phone and can't disable the 2FA via app, what can I do?
  5. I used the wrong network to send my cryptocurrency, is it lost?
  6. My four digit pin is lost/incorrect, what can I do? (APP)
  7. Why is PointPay Exchange centralized rather than decentralized?
  8. How can I secure my account on PointPay Crypto Exchange?
  9. How can I send funds to another user registered in PointPay Blockchain CryptoBank?
  10. How is interest accrued on deposits for PointPay token (PXP)?
  11. Are internal transactions in the PointPay ecosystem off-chain?
  12. How can I change my email address?
  13. I forgot my password. How can I recover it?
  14. What network should I use if I want to transfer ETH and its coins (USDT, USDC, ChainLink, DAI, XAUt)?
  15. What shall I do if I have not found my question in this list?
  16. Are there any country based restrictions?
  17. What is the price of PXP tokens?
  18. Is compulsory KYC verification required?
  19. Do I have an opportunity to chat with other traders on PointPay Crypto exchange?
  20. What is a newsletter and why is it better to subscribe to it?
  21. PointPay has several products: Crypto Exchange, CryptoBank, Crypto Wallet, Payment System, Token sale platform. Do I need to sign up with each product to get started?
PointPay Wallet
What is
  1. Wallet asset list
  2. What is a PointPay token (PXP)?
How to
  1. What is wrong with my transaction?
  2. Why is the amount in PXP lower in EUR than in USD?
  3. How to add PXP contract to MetaMask (MyEtherWallet)?
  4. Where can I find my private key?
  5. I bought PXP but now I want to sell it and get my cryptocurrency back. What can I do?
  6. My wallet/cryptobank address is still generating, why?
PointPay CryptoBank
What is
  1. What is a PointPay Blockchain CryptoBank?
  2. What is the difference between checking and savings accounts in PointPay Blockchain CryptoBank?
  3. What operations can be performed with Checking and Savings accounts in the PointPay Blockchain CryptoBank?
  4. What is a minimum deposit in PointPay Blockchain CryptoBank?
  5. PointPay crypto debit card
    1. What is PointPay crypto debit card?
    2. Where is PointPay Crypto Debit Card available?
    3. Where can I order PointPay Crypto Debit Visa Card?
    4. How much does it cost to order PointPay crypto debit card?
    5. Fees and limits
  6. CryptoLoan
    1. What kind of the requirements are needed to take out a cryptoloan from PointPay?
    2. Since credit history is not required, how would credit repayment be guaranteed?
    3. What cryptocurrencies can one leave as a cryptocollateral?
    4. What is Loan-to-Value (LTV)?
    5. What is the percentage of daily cryptoloan interest rate and are there any discounts for PointPay token holders (PXP)?
    6. What is the duration of the cryptoloan term?
    7. How long does it take to receive a cryptoloan from PointPay CryptoBank?
    8. If I get a cryptoloan from PointPay, which account will get credited in PointPay cryptobank: Checking or Savings?
    9. How is the interest calculated?
    10. How is the cryptoloan repayment schedule organized?
    11. What is the amount of each payment in the repayment schedule?
    12. Are there any penalties if I missed the payment according to the cryptoloan repayment schedule?
    13. What PointPay CryptoBank account (Checking or Savings) can be used to leave a cryptocollateral while taking out a cryptoloan?
    14. If the cryptoloan is received by the customer, does the customer have access to the cryptoloan cryptocollateral?
    15. What are the cases for the customer cryptocollateral to be fully liquidated?
    16. How can I add the cryptocollateral to the cryptoloan to prevent its full liquidation?
    17. How can I return my cryptocollateral back?
    18. Can I make full early repayment for the cryptoloan without any penalties?
    19. How does full early cryptoloan repayment option work?
    20. What are the cases when the full early repayment option is not available?
    21. What LTV level can be considered as safe?
    22. What happens if Loan-to-Value (LTV) is too high?
    23. What is a margin call LTV?
    24. What is the liquidation LTV rate?
  7. PointPay me
  8. Invoices
  9. Asset list
  10. Staking
How to
  1. How to earn daily interest?
  2. How can I send cryptocurrency from an external wallet/exchange to my PointPay CryptoBank account?
  3. How to take a cryptoloan?
  4. Are my funds blocked at PointPay CryptoBank?
  5. Deposit yields (interest rates) and interest accrual in the PointPay Blockchain CryptoBank. How does it work?
  6. What are the withdrawal and deposit fees? (CryptoBank)
PointPay Exchange
What is
  1. Classic exchange
  2. What are the fees for takers and makers?
  3. Quick exchange
  4. What is a market order?
  5. What is a stop-limit order?
  6. What is a limit order?
  7. Apply for listing
  8. Crypto School
  9. Exchange asset list
  10. What is the system fee when depositing cryptocurrency funds to PointPay Crypto Exchange?
  11. Referral program
How to
  1. How to place buy/sell orders?
  2. How to cancel a Buy or Sell order?
  3. How to start trading on PointPay Crypto Exchange?
  4. How long does it take to transfer funds when transferring them from third-party wallets to my wallet accounts in PointPay Crypto Exchange?
  5. Is it possible to configure the location of trading blocks on the PointPay Crypto Exchange for myself?
  6. Can I see my order history one PointPay Crypto Exchange?
  7. How to move funds from exchange to cryptobank or wallet?
  8. Is it secure to use PointPay Crypto Exchange?
  9. What should I do if I want to trade cryptocurrency, but I can’t understand the principles of operation in market, limit, and stop-limit orders?
  10. Who are the Makers and Takers on the PointPay Crypto Exchange?
  11. What is 25%, 50%, 75% and 100% in the form of buying and selling cryptocurrency?
  12. How to sell cryptocurrency on PointPay Crypto Exchange and withdraw funds to a bank card?
  13. Where can I see the information on operations related to depositing funds and withdrawing funds from PointPay crypto exchange?
  14. How long does it take to withdraw funds from PointPay Crypto Exchange to third-party cryptocurrency wallets?
  15. How does the referral program work on PointPay Crypto Exchange?
  16. Where can I get my referral link and see the number of my referrals?
  17. How often is the statistics on referral revenue commissions and new referral regulations updated?
  18. What cryptocurrencies are referral revenue commissions paid out?
  19. Will I earn referral revenue commission if my referrals use the function of Quick Exchange of cryptocurrency?
  20. What time does the PointPay Crypto Exchange use?
Payment System
  1. How to buy Bitcoin?
  2. How to buy Ethereum?
  3. Buy Crypto (Payment System, fiat providers)
General Information
What is
PointPay ecosystem

PointPay provides all-in-one solutions. Its ecosystem includes:

  • Blockchain-based cryptobank

    Checking and Savings accounts

    Easy transfers within the ecosystem

    Daily compound interest

    Highest interest rates

    Instant crypto credit line

    PXP token staking program

    Invoices generator

  • Exchange

    Crypto School (Helpful video tutorials)

    Market, Limit, Stop-limit orders

    Instant swap crypto2crypto

    Referral system

    Progressive discount scale for PXP token holders

  • Wallet

    Multi-currency capability

    Real-time rates

    Cryptocurrency portfolio

  • Payment system

    50+ major fiat currencies

    Buy/sell option

    Automated conversion process

    Connection to all PointPay products

  • Native off-chain technology

    Instant transfer between all of the PointPay products

    No fees for moving funds inside the PointPay system

    Off-protocol confirmation of transactions

  • PointPay token (PXP)

    PXP token enables to PointPay customers to earn a higher yield in PointPay CryptoBank

    Up to 40% token bonus with the PXP staking program

    PXP token enables traders to cut taker/maker fees on PointPay exchange

    Discounts for taking the cryptoloans for PXP token holders

  • Crypto School

    Three difficulty levels: beginner, medium, and expert

    Access to the premium video tutorials for PointPay (PXP) token holders

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When did ICO end?

PointPay ICO sale ended on June 30th, 2021. Please see the current market price of PXP tokens here: https://coinmarketcap.com/currencies/pointpay/.

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Current asset list - coins, tokens, networks

Assets: BTC, BCH, LINK, DAI, ETH, LTC, XRP, PXP, USDT, XAUT, TRX, USDC, BNB, UNI, and more to come!

Supported networks: ERC20, TRC20, BSC.

Please make sure to check the network per each asset specifically.

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Fees & Limits

Deposits - no fees charged.

Internal transfers - no fees charged.

Cryptocurrency Withdrawal fee Minimum withdrawal limit
Bitcoin
0.00049 BTC
0.0006 BTC
Ethereum
0.015 ETH
0.01 ETH
Tether USD
40 USDT
5 USDT
USDC
40 USDC
5 USDC
Litecoin
0.002 LTC
0.01 LTC
Bitcoin Cash
0.002 BCH
0.005 BCH
Ripple
0.2 XRP
10 XRP
ChainLink
0.35 LINK
0.1 LINK
Tron
0.8 TRX
100 TRX
Tether Gold
0.01 XAUT
0.01 XAUT
DAI
40 DAI
5 DAI
PointPay
0.005 ETH
10 PXP
Binance coin
0.01 BNB
0.05 BNB
UNI
0.65 UNI
0.1 UNI
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KYC / AML / Regulatory requests

Currently, PointPay does not require customers to undergo KYC procedure, but this feature is soon to be implemented. For now, it can be requested by our third-party fiat providers (Mercuryo, MoonPay, Indacoin, Itez, ADVcash, etc.) in case customers execute fiat2crypto and crypto2fiat operations.

Nevertheless, PointPay fully complies with any external requests issued directly by regulatory institutions or through customers.

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Settings
  • In order to update any of your personal information (e.g. username, email address, etc.) please contact our customer support.

  • We recommend to enable both types of 2FA verification (via Google Authenticator app and email address) in order to provide additional security for your PointPay account.

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Enable 2FA verification via Google Authenticator app
  1. First please refer to your Google Play / App Store and download the Google Authenticator app.

  2. Then navigate to your PointPay settings section and click on ‘2FA via authentication app’

  3. At last, make sure to follow each step to complete the verification:

  • Open your Google Authenticator app and scan the QR code. You will see a new line in your app, where the verification codes are generated automatically

  • Please remember to save the ‘Setup key'. It will be required to disable 2FA verification in case you lose access to your device.

  • Enter a 6-digit code from your app and hit the ‘Submit’ button.

From now on each time you enter the credentials, you will be required to pass 2FA verification first.

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PointPay app - description

The PointPay application supports all of our core products - the blockchain-based cryptobank, exchange, wallet. The application projects most of the products' features combined in the easy-to-use app.

Download the app from GooglePlay: https://play.google.com/store/apps/details?id=com.pointpay.bank&hl=en_GB&gl=US

Download the app from AppStore: https://apps.apple.com/us/app/pointpay-bank-crypto-wallet/id1512836089

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Roadmap

The live roadmap is available on the main page, where each member may track the progress from the very beginning of our project and see the features that were implemented: https://pointpay.io/live-roadmap

Follow the company plans and ambitions for further development on the roadmap: https://pointpay.io/roadmap

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How to
Where is my crypto?

Please, check your transaction history here:

History of the Transaction of Cryptocurrency | PointPay

My Crypto Transaction | PointPay

If you have not located your crypto in the above links, please contact our customer support via the live chat or write an email on [email protected]. Members of the support team will be happy to assist you with any questions or enquiries.

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What are the benefits of PXP?
  1. When you hold PointPay PXP tokens on PointPay Crypto Exchange (https://exchange.pointpay.io/accounts), you receive a fee discount.

  2. If you hold PXP tokens in PointPay CryptoBank (Savings account), you may earn up to 12% yearly with PXP -token: FAQ about PointPay Crypto CryptoBank

  3. If you hold PXP tokens in PointPay CryptoBank, you can participate in the PXP staking program and earn up to 40% tokens.

  4. If you hold PXP tokens in PointPay CryptoBank, you receive a lower interest rate on instant cryptoloans: https://bank.pointpay.io/instant-loan.

  5. If you hold at least 2,000 PXP tokens on PointPay Ecosystem, you get access to premium video tutorials regarding cryptocurrency, trading, and earning: Crypto School | PointPay

Evidently, there are a lot of benefits for PXP-token holders.

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I sent my PXP to Binance, Coinbase, Crypto.com but it did not arrive. What can I do?

Binance does not accept external tokens such as PXP. Please, contact their customer support to return your PXP tokens back to your account and ask for a transaction ID. Once this is done, please provide the transaction ID in this chat and we will make sure your tokens are returned to your account.

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I lost my phone and can't disable the 2FA via app, what can I do?

Contact our support team and provide the reset key that was given to your while enabling the 2FA via the app.

If you don't have a reset key, please provide the following:

  • E-mail address, that your account has been registered with

  • Current balance

  • Information about the last 3 transactions

  • One photo that includes the following:

  1. White paper with "PointPay" name and today's date written on it

  2. Your face

  3. The document with your picture and full name (passport, driving license, ID card)

All the above should be clearly visible in one photo.

The information we require is necessary for safety reasons and is going to be used as proof that you are the account owner.

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I used the wrong network to send my cryptocurrency, is it lost?

In most cases we cannot guarantee the funds to be recovered, please contact our support team for more information.

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My four digit pin is lost/incorrect, what can I do? (APP)

You can delete the app and install it again with a new 4 digit code.

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Why is PointPay Exchange centralized rather than decentralized?

Centralized exchanges are easy to use especially for beginners. Centralized exchanges, compared to decentralized ones, have much more liquidity and provide traders with additional opportunities: the ability to buy cryptocurrency using debit and credit cards, place various types of orders, use the exchange platform API, etc. Traders can also contact the customer support service at any time.

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How can I secure my account on PointPay Crypto Exchange?

We recommend enabling both types of 2FA (via email and Google Authenticator) to protect your account. Two-factor authorization settings are located here: https://auth.pointpay.io/settings.

The applied two-factor authentication login function will also be applied to other PointPay products: Blockchain-CryptoBank, Crypto Wallet, Exchange and Payment System.

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How can I send funds to another user registered in PointPay Blockchain CryptoBank?

To send funds, you need to know the address of the crypto wallet of the user who is registered in the PointPay Blockchain CryptoBank (for example, the address of the Bitcoin wallet).

In addition, you can use the function of sending funds via the user’s email who is registered in the PointPay Blockchain CryptoBank. To do this, select the account from which you want to send funds (for example, the Bitcoin Checking Account), enter the amount and the email address of the user registered in the PointPay Blockchain CryptoBank. When sending funds by email, they will be credited to the user's Checking account in the corresponding currency.

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How is interest accrued on deposits for PointPay token (PXP)?

The interest rate on a deposit for the PointPay token (PXP) depends on the number of tokens in the account and is dynamic.

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Are internal transactions in the PointPay ecosystem off-chain?

All transactions inside the PointPay ecosystem are off-chain.

Blockchain operations are available when you deposit funds to PointPay or withdraw funds to external wallets or exchanges.

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How can I change my email address?

Currently, we do not have the option to change the email address in your account. If you would like to use a new e-mail, please create a new account and move your funds there manually. After you create a new account, please contact our support team for assistance in deleting your old profile.

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I forgot my password. How can I recover it?

In case you used a mobile app, please try logging in to the web version - https://pointpay.io/

If you want to change your password, first you must log out of the website. Then please fill in this form and restore access to your account via email: https://auth.pointpay.io/forgot-password

You just need to remember your email. After you enter it, you will receive an email with a link. Click on this link and set up a new password.

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What network should I use if I want to transfer ETH and its coins (USDT, USDC, ChainLink, DAI, XAUt)?

Choose only the ERC-20 network. Otherwise, you will lose your funds.

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What shall I do if I have not found my question in this list?

For a faster response, please use our Contact us form. Additionally, logged-in users can enjoy a dedicated customer support team, which will answer all of your questions via online messenger. Also, you can send your questions to our email: [email protected]

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Are there any country based restrictions?

We do not work with countries from the US sanctions list.

Unfortunately, our services are not available for citizens of the following countries:

  • Cuba

  • Syria

  • Libya

  • Sudan

  • Somalia

  • North Korea

  • Yemen

  • Saint Vincent & the Greanadines

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What is the price of PXP tokens?

Please see the market price of PXP tokens here: https://coinmarketcap.com/currencies/pointpay/

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Is compulsory KYC verification required?

Passing KYC verification is not required, as PointPay Сrypto Exchange operates only with cryptocurrencies or other digital assets that are not fiat funds. PointPay Crypto Exchange does not store the fiat funds of users. All processing of fiat payments is carried out only by PointPay partners who carry out all the necessary KYC / AML procedures on their own platforms.

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Do I have an opportunity to chat with other traders on PointPay Crypto exchange?

Yes, sure. You can start chatting with other traders on PointPay Crypto Exchange by opening the ‘Chat’ tab in the bottom right corner of your screen. Then choose your language group. Three groups are available: for English-speaking, Chinese-speaking, and Russian-speaking users.

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What is a newsletter and why is it better to subscribe to it?

The newsletter is a weekly email received by users of the PointPay platform, in which we talk about the progress in the development of PointPay products.

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PointPay has several products: Crypto Exchange, CryptoBank, Crypto Wallet, Payment System, Token sale platform. Do I need to sign up with each product to get started?

Access to all PointPay products is available with a single account.

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PointPay Wallet
What is
Wallet asset list

Currently supported – BNB, BTC, BCH, LINK, DAI, ETH, LTC, XRP, PXP, USDT, XAUT, TRX, USDC, UNI.

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What is a PointPay token (PXP)?

PointPay Token (PXP) is an ERC-20 token of the PointPay platform. The PXP token is issued on the Ethereum platform. PXP token holders receive the following benefits and bonuses:

  1. Discounts for trade transactions on the PointPay crypto exchange

  2. Higher yields on deposits in PXP token in the PointPay CryptoBank

  3. Access to premium videos from PointPay Crypto School with advanced trading strategies that explain how to make money in the crypto market

  4. Access to the PXP staking program with the ability to earn up to 40% tokens

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How to
What is wrong with my transaction?

If you are having issues with your transaction, please contact our customer support and provide transaction ID (txid) in text format along with a receipt (if applicable) and the name of the cryptocurrency.

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Why is the amount in PXP lower in EUR than in USD?

The PXP token is directly related to the price of USD. The value in EUR is calculated automatically and changes if the value of USD against EUR changes.

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How to add PXP contract to MetaMask (MyEtherWallet)?
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Where can I find my private key?

PointPay is a centralized platform. We store private keys using military-grade encryption. We don't provide private keys to users due to security reasons.

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I bought PXP but now I want to sell it and get my cryptocurrency back. What can I do?

Refunds are not made in accordance with the terms and conditions that you agreed to when signing up for an account: https://cdn.pointpay.io/Terms_And_Conditions_20210511.pdf Now that the token is listed, you are able to withdraw and swap PXP to another cryptocurrency on the BitGlobal Exchange.

Here are the links to BitGlobal:

Deposit here: https://global.bithumb.pro/asset/deposit/spot?c=PXP

Trade here: https://www.bithumb.pro/en-us/exchange/professional?q=PXP-USDT

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My wallet/cryptobank address is still generating, why?

There may be some delays when registering a new account. Please contact our support team for assistance.

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PointPay CryptoBank
What is
What is a PointPay Blockchain CryptoBank?

PointPay Blockchain CryptoBank is a platform that allows users to receive a complex daily interest on deposits in cryptocurrency.

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What is the difference between checking and savings accounts in PointPay Blockchain CryptoBank?

Checking account is convenient for daily usage. It allows a member to make an unlimited number of operations for receiving and sending funds in cryptocurrency. The interest rate on a Checking account is lower than on a Savings account.

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What operations can be performed with Checking and Savings accounts in the PointPay Blockchain CryptoBank?
  • You can top up accounts with an amount not less than the minimum (indicated on each corresponding account);

  • Make transfers between accounts in the PointPay Blockchain CryptoBank;

  • Make transfers from accounts in the PointPay Blockchain CryptoBank to accounts in other PointPay products (PointPay Crypto Exchange, PointPay Crypto Wallet) and vice versa;

  • Make transfers from accounts in the PointPay Blockchain CryptoBank to wallets of third-party services.

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What is a minimum deposit in PointPay Blockchain CryptoBank?

Each account (Checking or Savings) can be deposited with an amount above the minimum. For example, you have decided to deposit funds to an account where the minimum deposit is 0.01 ETH (Ethereum). If the sum you are going to deposit is less than 0.01 ETH, the funds will be lost. Please, beware.

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What is PointPay crypto debit card?

PointPay crypto debit card provides the ability to pay for products and services using cryptocurrency in a very efficient way just like a regular debit or credit card. A Crypto debit card is linked to your PointPay wallet. The increasing popularity of this payment option is evidence that crypto debit cards are considered to be a convenient and cost-effective form of payment.

To optimize the process of acquiring PointPay crypto debit card, we partnered with Trastra: https://trastra.com/

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Where is PointPay Crypto Debit Card available?

PointPay crypto debit card is in the successful development and promising expansion stage. Currently, it is ONLY available in Europe and UK. PointPay will be adding more countries as the expansion continues to eventually make the crypto debit card available worldwide.

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Where can I order PointPay Crypto Debit Visa Card?

You can fill out the form or use a direct link to order a card: https://trastra.app.link/affiliate?affiliate=AF9118131

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How much does it cost to order PointPay crypto debit card?

The current cost to order a PointPay crypto debit card is 9 EUR. After delivery and activation of the card, 9 EUR will be added to the card balance.

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Fees and limits
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CryptoLoan

It has never been that easy to take a cryptoloan, as with PointPay CryptoBank – https://bank.pointpay.io/instant-loan

PointPay offers an instant cryptocredit line in Bitcoin, Ethereum, and USDT under the clients' cryptocollateral. The main advantage of taking a cryptoloan with PointPay is that no credit history required.

  • Make a cryptoloan request
  • Provide a cryptocollateral
  • Receive the cryptoloan
  • Execute payments in accordance with your schedule
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What kind of the requirements are needed to take out a cryptoloan from PointPay?

The client is required to be registered on the PointPay platform. No credit history is required to take out a cryptoloan.

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Since credit history is not required, how would credit repayment be guaranteed?

The client can take out a cryptoloan against the cryptocollateral in other cryptocurrencies.

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What cryptocurrencies can one leave as a cryptocollateral?

If the cryptoloan currency is Tether (USDT), the client can leave either Bitcoin (BTC) or Ethereum (ETH) as cryptocollateral. If the cryptoloan currency is either Bitcoin (BTC) or Ethereum (ETH), the client can leave cryptocollateral in Tether (USDT).

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What is Loan-to-Value (LTV)?

Loan-To-Value is the ratio between the cryptoloan and cryptocollateral amount which is required to be deposited by the client prior to receiving the cryptoloan as a guarantee for the cryptoloan to be repaid in a timely manner with respect to repayment schedule. LTV range is set by the client between 20% and 70%.

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What is the percentage of daily cryptoloan interest rate and are there any discounts for PointPay token holders (PXP)?

The current daily cryptoloan interest rate is 0.06%. PointPay token (PXP) holders receive lower cryptoloan interest rates on a progressive scale according to the table below. The discount percentage is based on the total amount of PXP tokens held in both Checking and Savings accounts in PointPay CryptoBank at the time of receiving the cryptoloan. PXP tokens can be purchased through the PointPay Token Sale Platform to reduce the daily cryptoloan interest rate upon receiving it.

Amount Discount Daily cryptoloan rate Annual cryptoloan rate
0 - 4,999 PXP
0%
0.06%
21.6%
5,000 - 9,000 PXP
5%
0.057%
20.52%
10,000 - 24,999 PXP
10%
0.054%
19.44%
25,000 - 49,999 PXP
15%
0.051%
18.36%
50,000 - 99,999 PXP
20%
0.048%
17.28%
100,000 - 499,999 PXP
25%
0.045%
16.2%
500,000 - 999,999 PXP
30%
0.042%
15.12%
> 1,000,000 PXP
40%
0.036%
12.96%
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What is the duration of the cryptoloan term?

The cryptoloan term is chosen by the client at the time of taking out the cryptoloan and can be set between seven days and three years (36 months).

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How long does it take to receive a cryptoloan from PointPay CryptoBank?

The cryptoloan is credited to the client's account instantly after the ‘Get cryptoloan now’ button is clicked. That is if the cryptoloan parameters are correct and the client has enough cryptocollateral either in Checking or Savings account in PointPay CryptoBank in a certain cryptocurrency.

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If I get a cryptoloan from PointPay, which account will get credited in PointPay cryptobank: Checking or Savings?

The cryptoloan will be credited to PointPay CryptoBank checking account in a certain cryptocurrency.

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How is the interest calculated?

The interest is calculated daily based on the remaining cryptoloan debt principal.

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How is the cryptoloan repayment schedule organized?

The cryptoloan is repaid according to the cryptoloan repayment schedule.

If the cryptoloan term is 1 month or less, the client is to repay only one time according to the repayment schedule (for example, if the cryptoloan term is 14 days, the user has to pay only one time according to the repayment schedule – in 14 days).

If the cryptoloan term is two months or more, the client is to pay once a month. For example, if the cryptoloan term is five months, the client is to make a total of five payments (one payment each month).

Note: One month is 30 days; five months is 150 days, etc.

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What is the amount of each payment in the repayment schedule?

The amount of each payment includes the sum of the cryptoloan principal debt and cryptoloan interest.

The cryptoloan principal debt is divided by the number of payments (Question 10). The cryptoloan interest amount is calculated on a daily basis based on the remaining cryptoloan debt principal.

Example: The cryptoloan amount is 100 USDT. The daily interest rate is 0.06%. The cryptoloan term is two months (60 days). There will be two payments, once every 30 days. Each payment includes the cryptoloan principal debt (50 USDT each) and the interest amount (1,8 USDT in the first month and 0,9 USDT in the second month). See the table below for more details.

Time period Remaining debt principal Interest calculation Total repayment amount
in 1 month
100 USDT
100 USDT * 0,06% * 30 = 1,8 USDT
50 USDT + 1,8 USDT = 51,8 USDT
in 2 months
50 USDT
50 USDT * 0,06% * 30 = 0,9 USDT
50 USDT + 0,9 USDT = 50,9 USDT
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Are there any penalties if I missed the payment according to the cryptoloan repayment schedule?

A penalty is accrued in case of missing the payment according to the cryptoloan repayment schedule. The amount of penalty is the triple cryptoloan interest rate which is accrued on the remaining cryptoloan principle.

If the cryptoloan has one repayment according to the cryptoloan repayment schedule (the term is up to one month), then the penalty is accrued within five days. If during this time the client has not paid the cryptoloan repayment and the penalty, the cryptocollateral will be fully liquidated and the cryptoloan will be considered repaid.

If the cryptoloan has several payments according to the cryptoloan repayment schedule (the term is two months or more), then the penalty is accrued within 30 days. If during this time the client has not paid the cryptoloan repayment and the penalty, the cryptocollateral will be fully liquidated and the cryptoloan will be considered repaid.

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What PointPay CryptoBank account (Checking or Savings) can be used to leave a cryptocollateral while taking out a cryptoloan?

You can choose either Checking or Savings account in PointPay CryptoBank in certain cryptocurrency to leave cryptocollateral while taking out a cryptoloan.

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If the cryptoloan is received by the customer, does the customer have access to the cryptoloan cryptocollateral?

Once the client has received the cryptoloan from PointPay, the cryptocollateral is locked in PointPay CryptoBank until the cryptoloan is fully repaid by the client.

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What are the cases for the customer cryptocollateral to be fully liquidated?
  • The cryptocollateral is fully liquidated if the client missed the payment according to the repayment schedule and did not pay the penalty in a certain period of time (see Question 12);

  • The cryptocollateral is fully liquidated if the LTV is reached or exceeded the liquidation loan-to-value (LTV) rate – 83%.

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How can I add the cryptocollateral to the cryptoloan to prevent its full liquidation?

Please click the ‘Adjust LTV’ tab on the ‘My cryptoloans’ page and add cryptocollateral to this cryptoloan.

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How can I return my cryptocollateral back?

The cryptocollateral is automatically returned to the clients PointPay CryptoBank account, if the client fully repaid the cryptoloan according to the cryptoloan repayment schedule. The cryptocollateral is not returned if the client missed the payments according to the cryptoloan repayment schedule and did not pay the penalty in a certain period of time. The cryptocollateral is not returned, if the cryptoloan LTV reached or exceeded 83%.

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Can I make full early repayment for the cryptoloan without any penalties?

The client can make a full early cryptoloan repayment without any penalties when clicking the ‘Repay early’ button.

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How does full early cryptoloan repayment option work?

This option enables the client to make a full early cryptoloan repayment. If the client made a full early repayment, the cryptocollateral is returned back automatically as the cryptoloan is considered repaid. The amount of full early cryptoloan repayment consists of the remaining cryptoloan debt principal plus the interest which is accrued for the number of days that have passed since the last payment deadline according to the repayment schedule. The interest amount is calculated on the remaining cryptoloan debt principal.

Example: The user takes a cryptoloan for three months (90 days). According to the cryptoloan repayment schedule, the client has to repay three times: in 30 days (the first payment), in 60 days (the second payment) and in 90 days (the third payment). The client made the first payment in 30 days according to the cryptoloan repayment schedule. 10 days later the client decided to make a full early cryptoloan repayment (40 days from the borrowing date). In this case, the client has to pay the remaining debt principal plus the interest since the last payment deadline (10 day-period only).

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What are the cases when the full early repayment option is not available?

The full early repayment option is not available if:

  • The cryptoloan term is one month or less;

  • The cryptoloan term is more than one month but only one repayment is left according to the cryptoloan repayment schedule. For example, if the cryptoloan term is six months and the client has paid for five months in a row according to the cryptoloan repayment schedule, the full early repayment option is not active in the last month (month number six).

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What LTV level can be considered as safe?

The user determines LTV in limits between 20% and 70%. If LTV is 20%, the risk of cryptoloan cryptocollateral liquidation due to cryptocurrency rate fluctuations is too low. If LTV is 70%, the risk of cryptoloan cryptocollateral liquidation due to cryptocurrency rate fluctuations is too high (although, in this case, less cryptocollateral is needed to take out the cryptoloan with this LTV percentage).

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What happens if Loan-to-Value (LTV) is too high?

The rule is simple: the higher LTV, the more risk that the clients cryptocollateral will be liquidated due to fluctuating cryptocurrency rates. The lower LTV, the less risk that the client’s cryptocollateral will be liquidated due to fluctuating cryptocurrency rates. If the LTV reached or exceeded the margin call rate (75%), the client will be notified via email that it is time to top up the cryptoloan cryptocollateral. If the LTV reached or exceeded the liquidation rate (83%), the client’s cryptocollateral will be fully liquidated and the cryptoloan will be considered as repaid.

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What is a margin call LTV?

Due to fluctuations of cryptocurrency rate, PointPay will remind you to add cryptoloan cryptocollateral via email if the margin call LTV rate has reached (75%). The margin call helps to prevent full liquidation of the cryptocollateral if the client tops it up.

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What is the liquidation LTV rate?

This is the maximum allowed LTV limit. If the limit is reached or passed due to fluctuations of the cryptocurrency rate, it will trigger a full liquidation of cryptocollateral. To avoid it, the client can add cryptocollateral with the ‘Adjust LTV’ tab.

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PointPay me

This feature allows PointPay customers to settle in crypto with any other external platforms. You may send crypto via receiving address or email address (both registered and unregistered users).

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Invoices

If you have a small business or simply work as a freelancer, this feature will help you send or receive invoices in crypto for the services provided.

  • Please refer to the invoices section – https://bank.pointpay.io/invoices

  • Fill in the amount, choose the required currency and enter the recipient’s email address

  • Press the “Send invoice“ button

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Asset list

Currently supported – BTC, ETH, USDT, USDC, BCH, LINK, XRP, LTC, TRX, XAUT, DAI, PXP, BNB, and more to come!

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Staking

PointPay introduced Staking Program that allows PXP holders to earn more rewards – https://bank.pointpay.io/staking

You may choose one of the three packages available:

  • 3 months - up to 20% APR

  • 6 months - up to 30% APR

  • 1 year - up to 40% APR

Please note, the interest rate will depend on the number of PXP staked specifically. The staked amount will then be locked for the period you have chosen.

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How to
How to earn daily interest?

If you want to start earning daily interest with PointPay, you can deposit your crypto from another wallet or exchange with the 'Deposit' tab: https://bank.pointpay.io/receive or buy crypto for fiat money (e.g. USD, EUR, CAD, GBP and etc.) with PointPay Payment System: http://payments.pointpay.io

You can earn interest with both checking and savings accounts; however, the APR on a savings account is higher. You can easily transfer your funds with the 'Transfer' tab and start earning more APR: https://bank.pointpay.io/transfer

If you make more than 3 withdrawals within the same month from your savings account, your APR rate on the savings account will be lowered to your checking account until the end of the month.

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How can I send cryptocurrency from an external wallet/exchange to my PointPay CryptoBank account?

Please deposit your cryptocurrency to PointPay CryptoBank using the 'Deposit’ tab

(Bitcoin/ Ethereum/ Tether USD or any other currency):

https://bank.pointpay.io/receive

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How to take a cryptoloan?

Open the PointPay Instant CryptoLoan page in PointPay CryptoBank http://bank.pointpay.io

  • Set the amount to borrow;

  • Check if you have enough cryptocollateral in other cryptocurrencies;

  • Choose the cryptoloan term and the preferred Loan-to-Value (LTV) rate;

  • Accept PointPay CryptoLoan Service Agreement and get a cryptoloan.

Also check our FAQ and video presentation on that: https://bank.pointpay.io/instant-loan.

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Are my funds blocked at PointPay CryptoBank?

You can withdraw funds from your checking or savings account at any moment. Your funds are not locked in PointPay CryptoBank.

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Deposit yields (interest rates) and interest accrual in the PointPay Blockchain CryptoBank. How does it work?

The interest rate is indicated on the card of each account (for example, yield: 1.5%). For instance, if it is indicated that the yield is 1%, then the member will receive 1% of the deposit amount in one year. The accrual of interest on all accounts is daily. The percentage is complex.

This means that every day the interest is calculated on the amount of the deposit and interest funds received on previous days. All operations are indicated in transaction history.

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What are the withdrawal and deposit fees? (CryptoBank)

You can find more information on fees here: https://bank.pointpay.io/fees-and-limits

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PointPay Exchange
What is
Classic exchange

Classic exchange is a trading platform. You may set and execute a number of orders: market, limit, stop-limit, etc.

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What are the fees for takers and makers?

If there are no PXP tokens on the balance of the PointPay Crypto Exchange, the fee for the maker is 0.05% of the amount of his trading request. If there are no PXP tokens on the balance of the PointPay Crypto Exchange, the fee for the taker is 0.05% of the amount by which he/she pays off the order placed by the maker. Depending on the number of PointPay tokens (PXP), which could be bought on the PointPay token sale platform, the following fee discounts for takers and makers are provided:

Number of tokens on the account Discount for trading deals
300 PXP
30%
301 - 400 PXP
30%
401 - 1,000 PXP
35%
1,001 - 5,000 PXP
45%
5,001 - 15,000 PXP
55%
15,001 - 25,000 PXP
60%
25,000 - 30,000 PXP
65%
30,001 - 40,000 PXP
70%
40,001 - 50,000 PXP
75%
> 50,000 PXP
80%
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Quick exchange

Quick exchange is a service, which allows you to make an instant swap:

  1. First navigate here https://exchange.pointpay.io/accounts and top up your exchange account.

  2. Choose the required exchange pair, set the amount, and hit the 'exchange' button https://exchange.pointpay.io/quick-exchange

Please note, the amount will be credited to your exchange account, and only then it can be transferred elsewhere.

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What is a market order?

A market order is a request for instant purchase/sale of cryptocurrency at the best affordable market price. A market order is executed on the basis of limit orders that were previously placed in the order book. Market orders are executed instantly at the current market price.

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What is a stop-limit order?

A stop-limit order is an order which consists of two components: a stop price and a limit price. The stop price is the price at which the order will be added to the order book to buy or sell. The limit price is the price at which the order will be executed. Stop price and limit price may coincide. However, it would be safer to set a stop price a little higher for sell orders and lower for buy orders. A stop-limit order is usually used to fix profits (the so-called ‘take profit') or to avoid losses (the so-called ‘stop-loss’). When placing a stop-limit order on the PointPay Crypto Exchange, funds are instantly debited from the ‘Available Balance’ and reserved by the “On Orders” account.

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What is a limit order?

A limit order is a request you place in an order book with a certain (limit) price. The limit price is determined by you. After placing a limit order, a transaction can be executed only if the market price reaches the established limit price. Therefore, you can use limit orders to buy/sell cryptocurrency with a price higher or lower than the current market price.

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Apply for listing

If you wish to get listed on the PointPay exchange, please fill out this form and let us know about your project. https://docs.google.com/forms/d/e/1FAIpQLSf1uL1D6h022cEKg8Ry9mpvrb3mdx3QjuchnnOKmoVS0b_r0w/viewform We will run a thorough analysis and then provide feedback.

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Crypto School

Crypto School provides short series of tutorials to help users navigate through a variety of services available on PointPay.

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Exchange asset list

Currently supported – BNB, BTC, DAI, LINK, USDC, ETH, XRP, USDT, BCH, LTC, TRX, PXP (after listing on external exchanges).

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What is the system fee when depositing cryptocurrency funds to PointPay Crypto Exchange?

There is no system fee when depositing cryptocurrency funds to PointPay Crypto Exchange.

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Referral program

Trade and earn with the PointPay exchange referral program!

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How to
How to place buy/sell orders?

Choose the order type when placing it (Market order / Limit order / stop-limit order), then enter the amount of cryptocurrency to buy or sell and confirm your action by clicking the button ‘Buy’ or ‘Sell’.

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How to cancel a Buy or Sell order?

To cancel a placed order, click on the “x” opposite to the placed order in your open orders. The order will be canceled and the funds will be returned to your account balance.

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How to start trading on PointPay Crypto Exchange?

To start trading on PointPay Crypto Exchange, you need to sign up. Then deposit funds to the account by going to the “Buy/Sell Crypto” tab, where you can purchase cryptocurrency using a Visa/Mastercard bank card and popular electronic wallets. Afterward, you will be able to exchange cryptocurrency through the “Quick Exchange” simplified cryptocurrency exchange function or through the order creation form.

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How long does it take to transfer funds when transferring them from third-party wallets to my wallet accounts in PointPay Crypto Exchange?

When transferring funds from third-party wallets to your wallet accounts in PointPay Crypto Exchange, the funds are credited after several confirmations on the blockchain network of the corresponding cryptocurrency. Usually, the process takes from several minutes to several hours.

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Is it possible to configure the location of trading blocks on the PointPay Crypto Exchange for myself?

Yes, sure. You can configure the location of trading blocks on the PointPay Crypto Exchange for yourself. To do this, pull the upper right corner of the block and place it in a place convenient for you on the screen. The location of the blocks can be returned to their original place by pressing the ‘Reset UI’ button.

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Can I see my order history one PointPay Crypto Exchange?

Your order history is available in the “Order History” tab, where you can find the most complete information on your trading activity.

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How to move funds from exchange to cryptobank or wallet?

If you want to transfer funds from the PointPay Exchange, please go to https://exchange.pointpay.io/accounts, choose the currency you want to transfer and press on “Transfer”. Enter the amount and choose where you want to transfer your funds.

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Is it secure to use PointPay Crypto Exchange?

The security of the storage of funds and personal data of users is the main priority for the functioning of the PointPay Сrypto Exchange. However, it should be remembered that the PointPay Crypto Exchange cannot ensure the security of funds and personal data of users stored on their personal computers. Therefore, additional safety measures should be taken:

  • set the most complex password that will be used only on the PointPay Crypto Exchange and which will not be used on other sites;

  • set two-factor authentication when creating your account;

  • do not provide access to your account and device on which funds are stored; use licensed antivirus software on your computer.

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What should I do if I want to trade cryptocurrency, but I can’t understand the principles of operation in market, limit, and stop-limit orders?

Use the simplified cryptocurrency conversion function (‘Quick Exchange’ tab), with which you can exchange cryptocurrency in two clicks without the need to understand the principle of operation in the market, limit, and stop-limit orders.

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Who are the Makers and Takers on the PointPay Crypto Exchange?

A maker is a person who places an order on a PointPay Crypto Exchange. A taker is a person who closes an order placed in an order book by another person.

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What is 25%, 50%, 75% and 100% in the form of buying and selling cryptocurrency?

These buttons provide the ability to quickly buy / sell the corresponding part of the balance of your cryptocurrency portfolio (25% / 50% / 75% / 100%).

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How to sell cryptocurrency on PointPay Crypto Exchange and withdraw funds to a bank card?

To sell the existing cryptocurrency in your account, you need to go to the “Sell Crypto” tab. Next, in the "Sell" section, select a Visa/Mastercard bank card as a source for receiving funds. Next, follow the instructions after clicking on the ‘Sell and Withdraw’ button. After the sale of cryptocurrency, the funds will be credited to your bank card within 24 business hours.

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Where can I see the information on operations related to depositing funds and withdrawing funds from PointPay crypto exchange?

All information on operations related to depositing and withdrawing funds at PointPay Crypto Exchange can be found in the "Accounts" tab in the ‘Recent transactions’ section.

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How long does it take to withdraw funds from PointPay Crypto Exchange to third-party cryptocurrency wallets?

When a user creates a withdrawal request, it is instantly registered by PointPay Crypto Exchange. The speed of confirmation of your cryptocurrency transaction by miners depends on the network status of a particular blockchain and can vary from several minutes to several hours.

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How does the referral program work on PointPay Crypto Exchange?

You can invite new users to the PointPay Crypto Exchange using your referral link and earn 50% of the system fee for trading operations performed by your referrals on the PointPay Crypto Exchange. Referral revenue commissions are paid out to your referral account balance once every 24 hours. In order to receive them, click on the button “Withdraw all”. After that, the funds from your referral account balance will be instantly deposited to your main accounts on the PointPay Crypto Exchange (‘Accounts’ tab).

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Where can I get my referral link and see the number of my referrals?

Your referral link for inviting new users on PointPay Crypto Exchange is available in the tab ‘Referral System’.

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How often is the statistics on referral revenue commissions and new referral regulations updated?

Referral revenue commissions (income) and the number of your new referrals are updated once every 10 minutes.

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What cryptocurrencies are referral revenue commissions paid out?

Referral revenue commissions are paid out in the following cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT).

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Will I earn referral revenue commission if my referrals use the function of Quick Exchange of cryptocurrency?

Yes, sure. You will earn referral revenue commission if your referrals use the ‘Quick Exchange’ tab while trading.

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What time does the PointPay Crypto Exchange use?

The PointPay Crypto Exchange operates on UTC (Coordinated Universal Time).

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Payment System
How to buy Bitcoin?
  1. Open the “Buy Crypto” product located on the top of the platform;

  2. Select the “Buy” tab;

  3. Specify the amount you would like to give and the type of currency (e.g. USD);

  4. Select the account to which you want to deposit Ethereum (PointPay Wallet or PointPay checking account);

  5. Choose your preferred payment method (Visa/Mastercard, Apple Pay, Samsung Pay, AdvCash, MIR);

  6. Enter your card details on the partner page, add the documents to pass KYC, pay for the purchase of Bitcoin, and return to PointPay;

  7. Wait for the funds to be credited. It may take up to 24 hours for funds to be credited.

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How to buy Ethereum?
  1. Open the “Buy Crypto” product located on the top of the platform;

  2. Select the “Buy” tab;

  3. Specify the amount you would like to give and the type of currency (e.g. USD);

  4. Select the account to which you want to deposit Ethereum (PointPay Wallet or PointPay checking account);

  5. Choose your preferred payment method (Visa/Mastercard, Apple Pay, Samsung Pay, AdvCash, MIR);

  6. Enter your card details on the partner page, add the documents to pass KYC, pay for the purchase of Bitcoin, and return to PointPay;

  7. Wait for the funds to be credited. It may take up to 24 hours for funds to be credited.

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Buy Crypto (Payment System, fiat providers)

Thanks to our third-party fiat providers, you are able to buy or sell all of our supported cryptocurrencies for fiat (50+ currencies). https://payments.pointpay.io/

  • Set your fiat2crypto pair

  • Fill in the account/card information

  • Choose your fiat provider

    MoonPay, Itez, Indacoin, Mercuryo, ADVcash, Transak, etc.

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